USA CUSTOMER TESTIMONIALS
“BIOMIC V3: A versatile system with excellent customer support”
"We use BIOMIC V3 for reading all of our research and development studies. It can read anything from broth microdilution plates*, disk diffusion, Etest and all API Identification strips. High resolution pictures provide excellent documentation of our studies and allows us to reference them as needed. This versatile system can be completely customized for new compounds, allowing us to read all of our results for any of our unique research studies and the data transmission eliminates transcription errors and provides reporting flexibility. Best of all is the customer service from Giles Scientific. Every time I call they are always there to see what they can do to make BIOMIC V3 work for whatever crazy application I have that day."
Jeanna Fisher
Lab Manager
Laboratory Specialists, Inc., Westlake, OH, USA
BIOMIC V3 customer since 2011
"BIOMIC V3 is a great asset for our laboratory"
"The BIOMIC V3 system has been a huge help in getting the microbiology bench up and running in our veterinary diagnostic lab. It is easy to use, stays current with the demands of a face paced lab, and keeps us up to date. Being able to read not only Sensititre MIC plates*, but also RapID panels, and have an image of those tests for records is incredibly useful. It’s become indispensable for keeping track of all the media and reagents we use along with trend tracking for ISO requirements. BIOMIC V3 is a great asset for our laboratory.”
Kim Reiten
Microbiology Supervisor
Veterinary Diagnostic Laboratory
New Mexico Department of Agriculture, Albuquerque, NM, USA
BIOMIC V3 customer since 2015
"Standardized KB reading and QC results/image storage with BIOMIC V3"
"We use the BIOMIC V3 to read and interpret all of our Kirby Bauers (KB). We have a big population of Cystic Fibrosis patients in our hospital. We set up most of the isolates from this patient group by KB. BIOMIC V3 makes it much easier and faster to read and interpret these isolates. We sometimes setup up to 40 KB a day and BIOMIC V3 has really made it faster and easier to read. It has been very useful even for the mucoid or difficult to grow organisms. We may have to make a manual adjustment sometimes, but it is still faster and easier to read than manual reading. It also helps us standardize our readings. We also use BIOMIC V3 to read our KB QC. I also like the fact that it stores all the QC, patient readings and images. I can go back and check the image and the reading when needed. I also like and appreciate the great customer service and the yearly CLSI updates."
Tsigereda Tekle MT (ASCP)
Lead Clinical Lab Scientist
Johns Hopkins Hospital, Baltimore, MD, USA
BIOMIC V3 customer since 2010
"Outstanding customer service and quickly updated CLSI guidelines from Giles Scientific"
"Our lab uses BIOMIC V3 to read Sensititre MIC panels and we have been impressed with the outstanding customer service and quickly updated CLSI guidelines from Giles Scientific. We like that you can go back and look at the images of the panels as this makes training new employees very easy. Our lab has a custom panel, in additional to the standard panels, and the set-up within the BIOMIC software was quick and simple. The addition of the Bottom Camera Reader has made reading susceptibility plates very efficient. Overall, we are very happy with BIOMIC V3 and would recommend this system to other diagnostic laboratories."
Tanya Purvis
Clinical Microbiology Laboratory Supervisor
Kansas State Veterinary Diagnostic Laboratory
BIOMIC V3 customer since 2017
"BIOMIC V3: A valued QC tool in the lab"
“We use BIOMIC V3 to efficiently read and record our weekly KB and Etest QC. As a large teaching hospital our volume and therefore our required QC is quite high. BIOMIC V3 saves time and allows for easy and precise record keeping of all the QC. Customer service has been a great help when called and the software updates are timely and help keep the information current and accurate. The software itself is very user friendly. BIOMIC V3 is a valued tool in our laboratory.”
Rachel Harris, MT
University of Florida Health Shands Hospital, Gainesville, FL, USA
BIOMIC V3 customer since 2006
"Etest, API, KB reading and current CLSI guidelines in BIOMIC V3"
"Since 2006, BIOMIC V3 has been our primary AST-ID system for the reading of Kirby Bauers, Etests, and API panels. The yearly software updates keep us up to date with current CLSI guidelines including new drugs, breakpoints and expert rules. BIOMIC V3 allows us the flexibility to read sensitivity plates with both disks and Etests. We’ve never encountered any mechanical issues or experienced any downtime with BIOMIC V3."
Don Pearson
Laboratory Supervisor
Pender Community Hospital, Pender, NE, USA
BIOMIC V3 customer since 2006
"BIOMIC V3 reads our diagnostic broth microdilution plates with ease"
"Our laboratory has been using the BIOMIC V3 system for over two years now. This system reads all of our diagnostic broth microdilution plates* with ease and the software is very easy to use and straight forward. If we ever encounter an issue with the software, the company representatives will go out of their way to resolve the issue to ensure that you are completely satisfied. We are very happy with our shift to BIOMIC V3 and we highly recommend this company."
Laura G. Leger
Bacteriology Laboratory Manager
Veterinary Diagnostic Laboratory
University of Nebraska - Lincoln
BIOMIC V3 customer since 2017
"Excellent QC features with BIOMIC V3"
"All of our micro techs love the new BIOMIC V3. It reads and interprets our Kirby Bauers based on current CLSI guidelines. It reads our Remel RapID panels such as the RapID ANA, RapID NH, RapID NF, etc. BIOMIC V3 is great for QC because it saves us lots of time and all patient information is stored. No more handwriting QC lot numbers, etc… It is well worth a look!"
Suzanne Landry, MT(ASCP)
Microbiology Supervisor
Our Lady of the Lake Regional Medical Center, Baton Rouge, LA, USA
BIOMIC V3 customer since 2008
"BIOMIC V3 has vastly improved our workflow for testing and QC of our Sensititre MIC and disk diffusion plates"
"Our laboratory has been very pleased with the BIOMIC V3. It has vastly improved our workflow regarding the ease with which we read, interpret, and store the results of our Sensititre MIC and disk diffusion plates. There is no time lost in an attempt to determine the interpretation using CLSI’s standards. The BIOMIC interprets our results according to those standards. In addition, QC is a snap. All results are saved and can be used to create trending reports as needed. Another bonus is the ability to read and interpret API strips. After the plates have been read and interpreted, should there be questions regarding the reading of the plates, it is simple to pull up any results and view the picture of the plates. When an interpretation might be questioned, expert rules are listed to explain any adjustments. When questions have arisen regarding any aspect of BIOMIC V3, customer service responds quickly and efficiently with solutions and/or recommendations."
Maria S. Mitchell, DVM
Microbiology Section Head
Louisiana Animal Disease Diagnostic Laboratory
Louisiana State University, Baton Rouge, LA, USA
BIOMIC V3 customer since 2015
“BIOMIC V3: Keeping up with the latest CLSI guidelines”
We use BIOMIC V3 primarily on our busy HAI/ARLN bench. It is so simple to use, and the images are crystal clear. We use the instrument for reading our API 20E test strips and our Disk Diffusion by Kirby Bauer plates. The ability of the instrument to store and print out all the lot numbers and expiration dates for the vast about of antibiotics has been such a time saver. The speed which you can read and record both API 20E test strips and KB plates is a true time saver and helps prevent errors. We especially love how the manufacturer keeps up with the latest CLSI updates.
Sandra J. Bandstra
Clinical Microbiology Supervisor
South Carolina DHEC Public Health Laboratory, USA
BIOMIC V3 customer since 2018
"The 3 things I like most about my BIOMIC V3"
"The 3 things I like most about my BIOMIC V3 are: 1) Standardization of test results, 2) Touch screen monitor, 3) and current CLSI guidelines. Prior to using BIOMIC V3, manually reading, interpreting and recording zones and ID panels was extremely labor intensive. Now, BIOMIC V3 automatically saves and monitors all test results and images. We also love the convenience of the automated D-test reading and ESBL interpretation."
Lynn Mercer
Microbiology Supervisor
Martha's Vineyard Hospital, Oak Bluffs, MA, USA
BIOMIC V3 customer since 2006
"Bi-directional LIS interface with BIOMIC V3"
"The bi-directional interface set-up is easy and generally maintenance free. Interpretations are handled by the BIOMIC V3 software which is updated annually. This saves a tremendous amount of time in LIS maintenance. Suppression rules are handled by the LIS. We would be lost without our interface."
Irene K. Dusich, MT(ASCP)SM
Microbiology Manager
NorthShore University HealthSystem
Evanston Hospital, Evanston, IL, USA
BIOMIC V3 customer since 1997
"BIOMIC V3 is an excellent addition to our diagnostic laboratory"
“BIOMIC V3 is an excellent addition to our diagnostic laboratory. We use it for reading Sensititre MIC plates as well as for reading the Rapid ID panels. Other useful features include capturing and storage of the panel images for later review and the ability to create quality control reports. The customer support team has been top notch and the timely software and CLSI updates is much appreciated.“
Dr. Rinosh Mani
Bacteriology Section Head
Michigan State University Veterinary Diagnostic Laboratory, Lansing, MI, USA
BIOMIC V3 customer since 2016
"BIOMIC V3: Accurate API, RapID, and Crystal reading"
"We use BIOMIC V3 to read Remel RapID ANA, RapID NH, BD Enteric/NF Crystal and Yeast API 20C identification systems. It works well in our lab as all technologists rotate through the Microbiology Department and this standardizes the reading of the identification systems. The techs love it as it makes reading of these systems so much easier. I like the fact that it maintains the pictures of the systems so you can always go back to see what the reactions were. It is also a great way to capture quality control testing."
Darlene Lorenz
Microbiology Section Head
VA Medical Center, Manchester, NH, USA
BIOMIC V3 customer since 2013
"Automated Sensititre MIC plate reading and great customer support"
"At the Wyoming State Veterinary Laboratory, we use BIOMIC V3 to read Sensititre MIC plates for companion, equine, and food animal sensitivities. It allows us to quickly process our samples, and provide clients with accurate results in a timely manner. Giles Scientific also has some of the best customer support I’ve ever encountered in the biotechnology industry."
David J. Berry
Laboratory Technician II
Wyoming State Veterinary Laboratory, Laramie, WY, USA
BIOMIC V3 customer since 2015
"BIOMIC V3: What a QC time saver!"
"The BIOMIC V3 is a great backup system to our Vitek. It has standardized the reading and interpretation of our disk-diffusion susceptibilities using current CLSI interpretations. The test results and images are automatically saved in case you need to review a result. We particularly love the BIOMIC QC program. Not only does it read and record our QC but electronically maintains records of all our antibiotic discs and susceptibility test media. No more handwritten QC lot numbers and results. What a time saver!"
Georgia Colasante, MS, MT(ASCP), SM(NRM)
Manager Microbiology
Health Network Laboratory, Allentown, PA, USA
BIOMIC V3 customer since 2006
"BIOMIC V3 is a great complementary system to our VITEK"
"BIOMIC V3 provides confidence and standardization for all tests not run through the VITEK including antibiotic disk tests and RapID and API panels. The manual ID tests and Kirby Bauer plates are read quickly and accurately without interpretation mistakes. Also, its electronic documentation made preparation for lab inspections much easier. We can't imagine our quality control program without BIOMIC V3! Its dual system setup completes the automation in our Micro lab."
Narla J. Fries, CLS, MT(ASCP)
Supervisor Microbiology/Molecular Pathology
James A. Haley VAMC, Tampa, FL, USA
BIOMIC V3 customer since 2005
"Digital workflow and tremendous time savings with BIOMIC V3"
"BIOMIC V3 has simplified Kirby Bauer and QC testing tremendously and reduced the paperwork significantly. We love having everything archived digitally and that it will send sensitivity results directly into our online reporting system. We have two BIOMIC V3 systems set up because of our high testing volume. Past results and images are easy to access for both susceptibility and ID test strips including API, RapID and Crystal. The software is updated annually to incorporate all recent CLSI guideline changes so we don’t have to remember all the rules."
Paula Bartlett
Laboratory Manager
University of Georgia Veterinary Diagnostic Lab, Athens, GA
BIOMIC V3 customer since 2008
"Prompt and reliable customer service from Giles Scientific"
"We have enjoyed working with Giles Scientific over the years, and have been pleased with their prompt, reliable customer service whether it was regarding a simple question or integrating the BIOMIC software with a new computer. We’ve always received quick and easy-to-understand responses from them."
Lisa Onischuk
Supervisor, General Microbiology
New Mexico Department of Health, Albuquerque, NM, USA
BIOMIC V3 customer since 2005
"MicroScan and BIOMIC V3 is a great combination in our lab"
"Used alongside of our MicroScan, BIOMIC V3 provides easy, efficient and accurate reading of our Kirby-Bauer plates because there is no need to manually measure zone sizes. For Quality Control, BIOMIC V3 keeps track of all media and disk lot numbers. API and RapID panels are read objectively and we no longer have to take the time to look up profiles online. All reports are automatically printed, with no transcription errors and when necessary we can easily retrieve and review previous reports and results. The BIOMIC V3 has automated many of our manual methods, increasing both accuracy and productivity in our laboratory."
Wilson Vientos MS, MT (ASCP)SM
Microbiology Supervisor, VA Connecticut Healthcare
West Haven, CT, USA
BIOMIC V3 customer since 2007
"Automated Etest reading and interpretation with BIOMIC V3"
"We have been validating BIOMIC V3 to read all Etest strips including Vancomycin, Penicillin G and Ceftriaxone. ~95% of the plates read agreed within one dilution (erring in the favor of patients.) The other ~5% of plates that required either adjustments or interpretation via a manual method were one's that have difficulty growing ( i.e. mucoid pseudos, VREs... and such). This will allow us to standardize reading and eliminate variability from tech to tech. With all of the Etest MIC values pre-programmed into the software, the results are instantly interpreted on-screen. In addition to its other AST/ID and QC features, BIOMIC V3 will prove to be a big time saver for our lab."
Del Warren
Microbiologist
Clarian Pathology, Indianapolis, IN, USA
BIOMIC V3 customer since 2007
"Broth Microdilution* and Kirby-Bauer automated reading with BIOMIC V3"
"The BIOMIC V3 is very easy to use, as well as panel and system customizable. The BIOMIC V3 enhancement to read broth microdilution panels* automatically, and standardized reading and digital capture of Kirby-Bauer plates, provides multifunction applications of the system for all sizes of laboratories."
Rhonda Fossett
Microbiology Supervisor
Texas Health Arlington Memorial Hospital, Arlington, TX, USA
"Giles Scientific has great customer service and is always willing to listen to suggestions"
"The BIOMIC V3 is a great asset for our small rural hospital. Giles Scientific has great customer service and is always willing to listen to suggestions. They take the suggestions to heart and I have seen them appear on the next software upgrade. We have been a customer since 2006, during that time the BIOMIC has been dependable. BIOMIC saves bench time because it reads the identification panels and Kirby-Bauer plates so quickly. We can efficiently report patient results with confidence. The yearly upgrades keep you on top of the latest CLSI standards. I like the ability to create custom reports for monthly and yearly patient and quality control reports and I also like the ability to customize the expert rules for our facility. Since they brought media, reagent and ID panel quality control on board, we are almost totally paperless for quality control. I appreciate that I receive a call several times a year just checking on how we are doing. Our pathologist comes here from a large hospital and appreciates that changes can be made if need be, we are not locked into a larger company's settings."
Taj Cox
Microbiology Supervisor
Sparta Community Hospital, Sparta, IL, USA
BIOMIC V3 customer since 2006
"Quick and accurate Etest and QC reading"
"We use the BIOMIC V3 to read and interpret all of our Kirby Bauers and Etests. It does so quickly and accurately. The system is very user-friendly and the touch screen monitor is a great feature. We store all of our disk lot #’s in the computer, so we no longer have to record them on paper. When running our QC panels, we are able to attach all of the lot #’s and expiration dates of the antibiotic disks to the disks tested for each panel. It is a great way to have everything documented and organized for CAP. The CLSI guidelines are always current. Technical Support (Nik) is outstanding. Someone is always there to take your call, and if they cannot help you at that moment, they get back to you in a timely manner. They also listen to feedback and have included some of our suggestions in their software updates. I highly recommend the BIOMIC V3 for accurate and standardized testing, ease-of-use, and excellent technical support."
Andrea LaGram
Microbiology Supervisor
Martin Memorial Medical Center, Stuart, FL, USA
BIOMIC V3 customer since 2010
"Disk-Diffusion, Etest and QC with BIOMIC"
"We have used BIOMIC for 10+ years and love this system. We use BIOMIC along with VITEK. BIOMIC reads and interprets all of our disk-diffusion and Etest susceptibilities. All the many bacterial species with CLSI interpretive guidelines can have a test panel created in BIOMIC. We particularly like the QC program in BIOMIC which includes electronic records for lot maintenance of all our antibiotic discs, Etest strips, and susceptibility test media.
Technical service from Giles Scientific has been excellent. We have only needed occasional help with program use and set-up and qualified help is available 7 days/week."
Mary Spreitzer
Laboratory Director
St John's Hospital, Lebanon, MO, USA
BIOMIC V3 customer since 1998
"Dedicated to providing excellent customer service"
"We are very pleased with our BIOMIC V3 system for reading our KB panels. It is fast and easy to use and the ability to create/edit custom panels is helpful in our laboratory since we test isolates from many animal species. It requires little/no maintenance and the support staff is outstanding. They respond quickly to all inquiries and are dedicated to providing excellent customer service.
Michelle Villanueva
Bacteriology Supervisor
California Animal Health and Food Safety Laboratory System, Davis, CA, USA
BIOMIC V3 customer since 2006
"Accurate Sensititre plate reading and interpretation with BIOMIC V3"
"The BIOMIC V3 has been a great asset for reading and interpreting Sensititre diagnostic panels. I was able to set up the BIOMIC V3 quickly, it's incredibly easy to use, and the software is easy to navigate and very user-friendly. I really love the BIOMIC V3 for being able to deliver results in seconds and provide such a clear image that I can even interpret panels manually with no problem. It takes up very little bench space and requires little to no maintenance, which I really appreciate. Overall, it's a fantastic automated reading system that I would highly recommend to anyone!"
Heather Vinson
Microbiologist, Animal Health Laboratory
North Dakota State University
Dept. of Veterinary & Microbiological Sciences, Fargo, ND, USA
BIOMIC V3 customer since 2006
"Great Disk Diffusion/Kirby Bauer (KB) and QC with BIOMIC V3"
"We are very pleased with a number of items on the BIOMIC V3. The automated reading/interpretation of our disk diffusion antimicrobial plates has saved us an enormous amount of time and space. The touch-screen and enhanced scans really assist with some of our more difficult to read organisms as well. The annual CLSI updates are a must and assist us tremendously as we have a number of different species that we test on KB. Finally, having our entire QC data stored electronically to maintain our records of all our antibiotic discs and susceptibility media has helped us tremendously. Great support staff as well."
Jason Bergren
Microbiologist II
Galesburg Animal Disease Lab, Illinois Dept. of Agriculture, Galesburg, IL, USA
BIOMIC V3 customer since 2013
“Excellent reading speed and precision with BIOMIC V3”
"BIOMIC V3 has been a great addition to our microbiology section. The speed and precision when reading the Kirby Bauer disc diffusion plates has been excellent. In addition to greater accuracy, the system saves a significant amount of time from reading the plates manually. The quality control software for the antibiotic discs, media and reagents is excellent and very user friendly. The support staff from BIOMIC are very helpful and available. We only wish we had adopted this technology sooner!"
Robert Gibson
Microbiology Section Head, Managing Director
New Hampshire Veterinary Diagnostic Lab
Durham, NH, USA
BIOMIC V3 customer since 2020
"Etest reading and QC with a friendly user interface"
"Our lab uses the BIOMIC V3 system for reading Etests. The system allows us to save images of the results and all QC data. The User Interface is easy to use and all our data is easily accessible. We are very pleased with the system."
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Rebekah Carman
Microbiologist
Ohio Department of Health Laboratories, Reynoldsburg, OH, USA
BIOMIC V3 customer since 2017
"Confident and instant API reading with BIOMIC V3"
"BIOMIC V3 provides our lab with excellent QC functions, confident API readings, and custom vet drug panels for antibiotic susceptibility testing. After a quick installation, I felt very comfortable working with its software and would strongly recommend BIOMIC V3 to other micro labs."
Brooke Burt
Microbiology Supervisor
University of Arizona Veterinary Diagnostic Lab, Tucson, AZ, USA
BIOMIC V3 customer since 2007
"Same day set-up and testing with BIOMIC V3"
"Our lab has benefited tremendously from BIOMIC V3's consistency and speed of reading Kirby Bauers and Remel RapID panels. We were able to setup and begin testing the same day the system arrived in the lab! Since implementing BIOMIC V3, the reading and interpretation labor time has decreased significantly. Having the CLSI animal health guidelines built-in to the software is also a time-saving feature for our veterinary lab."
Penelope Gibbs, PhD
Assistant Professor of Infectious Diseases and Microbiology Supervisor
North Dakota State University
Dpt. of Veterinary and Microbiological Sciences and the Veterinary Diagnostic Laboratory, Fargo, ND, USA
BIOMIC V3 customer since 2006
"Flexibility is a component of BIOMIC that improves workflow"
"We use our BIOMIC to read 50-100 disk (CLSI) diffusion plates each day. BIOMIC allows us to take advantage of the flexibility and low cost of disk testing, without the labor and reader variability involved in measuring and recording zone diameters for every antimicrobial. Approximately 80% of all bacteria reported from my laboratory are identified using rapid, spot tests (CLSI M35 methods). This, in combination with disk testing as our primary antimicrobial testing system, provides an accurate, rapid and cost effective approach."
Richard B. Thomson, Jr., PhD
NorthShore University HealthSystem
Evanston Hospital, Evanston, IL, USA
BIOMIC V3 customer since 1997
"Kirby-Bauer and Crystal ID panel automation for our vet lab"
"BIOMIC V3 has automated the reading of our Kirby-Bauer plates and Crystal ID Panels saving valuable tech time and helping to eliminate possible clerical errors. The BIOMIC software has incorporated CLSI guidelines which are necessary when interpreting and reporting results. The epidemiology reports are a valuable tool in monitoring drug resistance. The Giles support team and reliability of the system have exceeded our expectations."
Tina Elam
Microbiology Supervisor
Hagyard Equine Medical Institute, Lexington, KY, USA
BIOMIC V3 customer since 2006
"QC is a breeze with BIOMIC"
"As a secondary AST-ID system in my micro lab, BIOMIC has been a great time-saver for our backup tests and weekly QC. Our productivity has increased considerably since we first installed BIOMIC in 2001. The staff relies heavily on its automated reporting and results."
George Eastin
Microbiology Supervisor
East Tennessee Children's Hospital, Knoxville, TN, USA
BIOMIC V3 customer since 2001
"Automated Quality Control features for my vet diagnostic lab"
"In addition to its many testing functions, BIOMIC V3 also provides my lab with automated QC testing and electronic tracking of results. Its animal specific options have made BIOMIC V3 a great addition to our vet lab. Their customer support is quick to respond and knowledgeable."
Peggy Dearing
Microbiology Supervisor
Oregon State University-Veterinary Diagnostic Laboratory, Corvallis, OR, USA
BIOMIC V3 customer since 2005
"Cystic Fibrosis isolates are best tested with BIOMIC"
"BIOMIC routinely reads all our (CLSI) disk diffusion tests including those on our Pseudomonas aeruginosa morphotypes from cystic fibrosis patients with great accuracy and consistency, and is a valuable instrument in our laboratory. BIOMIC was easily installed into our electronic workflow and has been a great compliment to our MicroScan®. Their superior customer service is only exceeded by the reliability of the BIOMIC System."
Lynn Higaki
Technical Coordinator
University Hospitals of Cleveland, OH, USA
BIOMIC customer since 2003
"CLSI methods ensure more accurate AST and ID results"
"It's very reassuring to know that all our test results are automatically checked by BIOMIC's CLSI based Expert System. BIOMIC's IDTree provides our lab a flexible electronic procedure manual for rapid IDs, and a great teaching tool. With regular software updates including the latest CLSI guidelines, my lab can provide antibiotic susceptibility and identification results quickly and efficiently at a fraction of the cost of other commercial systems."
Darrell Gallian
Microbiology Supervisor
Manatee Memorial Hospital, Bradenton, FL, USA
BIOMIC customer since 2004
"We use BIOMIC V3 for reading all of our research and development studies. It can read anything from broth microdilution plates*, disk diffusion, Etest and all API Identification strips. High resolution pictures provide excellent documentation of our studies and allows us to reference them as needed. This versatile system can be completely customized for new compounds, allowing us to read all of our results for any of our unique research studies and the data transmission eliminates transcription errors and provides reporting flexibility. Best of all is the customer service from Giles Scientific. Every time I call they are always there to see what they can do to make BIOMIC V3 work for whatever crazy application I have that day."
Jeanna Fisher
Lab Manager
Laboratory Specialists, Inc., Westlake, OH, USA
BIOMIC V3 customer since 2011
"BIOMIC V3 is a great asset for our laboratory"
"The BIOMIC V3 system has been a huge help in getting the microbiology bench up and running in our veterinary diagnostic lab. It is easy to use, stays current with the demands of a face paced lab, and keeps us up to date. Being able to read not only Sensititre MIC plates*, but also RapID panels, and have an image of those tests for records is incredibly useful. It’s become indispensable for keeping track of all the media and reagents we use along with trend tracking for ISO requirements. BIOMIC V3 is a great asset for our laboratory.”
Kim Reiten
Microbiology Supervisor
Veterinary Diagnostic Laboratory
New Mexico Department of Agriculture, Albuquerque, NM, USA
BIOMIC V3 customer since 2015
"Standardized KB reading and QC results/image storage with BIOMIC V3"
"We use the BIOMIC V3 to read and interpret all of our Kirby Bauers (KB). We have a big population of Cystic Fibrosis patients in our hospital. We set up most of the isolates from this patient group by KB. BIOMIC V3 makes it much easier and faster to read and interpret these isolates. We sometimes setup up to 40 KB a day and BIOMIC V3 has really made it faster and easier to read. It has been very useful even for the mucoid or difficult to grow organisms. We may have to make a manual adjustment sometimes, but it is still faster and easier to read than manual reading. It also helps us standardize our readings. We also use BIOMIC V3 to read our KB QC. I also like the fact that it stores all the QC, patient readings and images. I can go back and check the image and the reading when needed. I also like and appreciate the great customer service and the yearly CLSI updates."
Tsigereda Tekle MT (ASCP)
Lead Clinical Lab Scientist
Johns Hopkins Hospital, Baltimore, MD, USA
BIOMIC V3 customer since 2010
"Outstanding customer service and quickly updated CLSI guidelines from Giles Scientific"
"Our lab uses BIOMIC V3 to read Sensititre MIC panels and we have been impressed with the outstanding customer service and quickly updated CLSI guidelines from Giles Scientific. We like that you can go back and look at the images of the panels as this makes training new employees very easy. Our lab has a custom panel, in additional to the standard panels, and the set-up within the BIOMIC software was quick and simple. The addition of the Bottom Camera Reader has made reading susceptibility plates very efficient. Overall, we are very happy with BIOMIC V3 and would recommend this system to other diagnostic laboratories."
Tanya Purvis
Clinical Microbiology Laboratory Supervisor
Kansas State Veterinary Diagnostic Laboratory
BIOMIC V3 customer since 2017
"BIOMIC V3: A valued QC tool in the lab"
“We use BIOMIC V3 to efficiently read and record our weekly KB and Etest QC. As a large teaching hospital our volume and therefore our required QC is quite high. BIOMIC V3 saves time and allows for easy and precise record keeping of all the QC. Customer service has been a great help when called and the software updates are timely and help keep the information current and accurate. The software itself is very user friendly. BIOMIC V3 is a valued tool in our laboratory.”
Rachel Harris, MT
University of Florida Health Shands Hospital, Gainesville, FL, USA
BIOMIC V3 customer since 2006
"Etest, API, KB reading and current CLSI guidelines in BIOMIC V3"
"Since 2006, BIOMIC V3 has been our primary AST-ID system for the reading of Kirby Bauers, Etests, and API panels. The yearly software updates keep us up to date with current CLSI guidelines including new drugs, breakpoints and expert rules. BIOMIC V3 allows us the flexibility to read sensitivity plates with both disks and Etests. We’ve never encountered any mechanical issues or experienced any downtime with BIOMIC V3."
Don Pearson
Laboratory Supervisor
Pender Community Hospital, Pender, NE, USA
BIOMIC V3 customer since 2006
"BIOMIC V3 reads our diagnostic broth microdilution plates with ease"
"Our laboratory has been using the BIOMIC V3 system for over two years now. This system reads all of our diagnostic broth microdilution plates* with ease and the software is very easy to use and straight forward. If we ever encounter an issue with the software, the company representatives will go out of their way to resolve the issue to ensure that you are completely satisfied. We are very happy with our shift to BIOMIC V3 and we highly recommend this company."
Laura G. Leger
Bacteriology Laboratory Manager
Veterinary Diagnostic Laboratory
University of Nebraska - Lincoln
BIOMIC V3 customer since 2017
"Excellent QC features with BIOMIC V3"
"All of our micro techs love the new BIOMIC V3. It reads and interprets our Kirby Bauers based on current CLSI guidelines. It reads our Remel RapID panels such as the RapID ANA, RapID NH, RapID NF, etc. BIOMIC V3 is great for QC because it saves us lots of time and all patient information is stored. No more handwriting QC lot numbers, etc… It is well worth a look!"
Suzanne Landry, MT(ASCP)
Microbiology Supervisor
Our Lady of the Lake Regional Medical Center, Baton Rouge, LA, USA
BIOMIC V3 customer since 2008
"BIOMIC V3 has vastly improved our workflow for testing and QC of our Sensititre MIC and disk diffusion plates"
"Our laboratory has been very pleased with the BIOMIC V3. It has vastly improved our workflow regarding the ease with which we read, interpret, and store the results of our Sensititre MIC and disk diffusion plates. There is no time lost in an attempt to determine the interpretation using CLSI’s standards. The BIOMIC interprets our results according to those standards. In addition, QC is a snap. All results are saved and can be used to create trending reports as needed. Another bonus is the ability to read and interpret API strips. After the plates have been read and interpreted, should there be questions regarding the reading of the plates, it is simple to pull up any results and view the picture of the plates. When an interpretation might be questioned, expert rules are listed to explain any adjustments. When questions have arisen regarding any aspect of BIOMIC V3, customer service responds quickly and efficiently with solutions and/or recommendations."
Maria S. Mitchell, DVM
Microbiology Section Head
Louisiana Animal Disease Diagnostic Laboratory
Louisiana State University, Baton Rouge, LA, USA
BIOMIC V3 customer since 2015
“BIOMIC V3: Keeping up with the latest CLSI guidelines”
We use BIOMIC V3 primarily on our busy HAI/ARLN bench. It is so simple to use, and the images are crystal clear. We use the instrument for reading our API 20E test strips and our Disk Diffusion by Kirby Bauer plates. The ability of the instrument to store and print out all the lot numbers and expiration dates for the vast about of antibiotics has been such a time saver. The speed which you can read and record both API 20E test strips and KB plates is a true time saver and helps prevent errors. We especially love how the manufacturer keeps up with the latest CLSI updates.
Sandra J. Bandstra
Clinical Microbiology Supervisor
South Carolina DHEC Public Health Laboratory, USA
BIOMIC V3 customer since 2018
"The 3 things I like most about my BIOMIC V3"
"The 3 things I like most about my BIOMIC V3 are: 1) Standardization of test results, 2) Touch screen monitor, 3) and current CLSI guidelines. Prior to using BIOMIC V3, manually reading, interpreting and recording zones and ID panels was extremely labor intensive. Now, BIOMIC V3 automatically saves and monitors all test results and images. We also love the convenience of the automated D-test reading and ESBL interpretation."
Lynn Mercer
Microbiology Supervisor
Martha's Vineyard Hospital, Oak Bluffs, MA, USA
BIOMIC V3 customer since 2006
"Bi-directional LIS interface with BIOMIC V3"
"The bi-directional interface set-up is easy and generally maintenance free. Interpretations are handled by the BIOMIC V3 software which is updated annually. This saves a tremendous amount of time in LIS maintenance. Suppression rules are handled by the LIS. We would be lost without our interface."
Irene K. Dusich, MT(ASCP)SM
Microbiology Manager
NorthShore University HealthSystem
Evanston Hospital, Evanston, IL, USA
BIOMIC V3 customer since 1997
"BIOMIC V3 is an excellent addition to our diagnostic laboratory"
“BIOMIC V3 is an excellent addition to our diagnostic laboratory. We use it for reading Sensititre MIC plates as well as for reading the Rapid ID panels. Other useful features include capturing and storage of the panel images for later review and the ability to create quality control reports. The customer support team has been top notch and the timely software and CLSI updates is much appreciated.“
Dr. Rinosh Mani
Bacteriology Section Head
Michigan State University Veterinary Diagnostic Laboratory, Lansing, MI, USA
BIOMIC V3 customer since 2016
"BIOMIC V3: Accurate API, RapID, and Crystal reading"
"We use BIOMIC V3 to read Remel RapID ANA, RapID NH, BD Enteric/NF Crystal and Yeast API 20C identification systems. It works well in our lab as all technologists rotate through the Microbiology Department and this standardizes the reading of the identification systems. The techs love it as it makes reading of these systems so much easier. I like the fact that it maintains the pictures of the systems so you can always go back to see what the reactions were. It is also a great way to capture quality control testing."
Darlene Lorenz
Microbiology Section Head
VA Medical Center, Manchester, NH, USA
BIOMIC V3 customer since 2013
"Automated Sensititre MIC plate reading and great customer support"
"At the Wyoming State Veterinary Laboratory, we use BIOMIC V3 to read Sensititre MIC plates for companion, equine, and food animal sensitivities. It allows us to quickly process our samples, and provide clients with accurate results in a timely manner. Giles Scientific also has some of the best customer support I’ve ever encountered in the biotechnology industry."
David J. Berry
Laboratory Technician II
Wyoming State Veterinary Laboratory, Laramie, WY, USA
BIOMIC V3 customer since 2015
"BIOMIC V3: What a QC time saver!"
"The BIOMIC V3 is a great backup system to our Vitek. It has standardized the reading and interpretation of our disk-diffusion susceptibilities using current CLSI interpretations. The test results and images are automatically saved in case you need to review a result. We particularly love the BIOMIC QC program. Not only does it read and record our QC but electronically maintains records of all our antibiotic discs and susceptibility test media. No more handwritten QC lot numbers and results. What a time saver!"
Georgia Colasante, MS, MT(ASCP), SM(NRM)
Manager Microbiology
Health Network Laboratory, Allentown, PA, USA
BIOMIC V3 customer since 2006
"BIOMIC V3 is a great complementary system to our VITEK"
"BIOMIC V3 provides confidence and standardization for all tests not run through the VITEK including antibiotic disk tests and RapID and API panels. The manual ID tests and Kirby Bauer plates are read quickly and accurately without interpretation mistakes. Also, its electronic documentation made preparation for lab inspections much easier. We can't imagine our quality control program without BIOMIC V3! Its dual system setup completes the automation in our Micro lab."
Narla J. Fries, CLS, MT(ASCP)
Supervisor Microbiology/Molecular Pathology
James A. Haley VAMC, Tampa, FL, USA
BIOMIC V3 customer since 2005
"Digital workflow and tremendous time savings with BIOMIC V3"
"BIOMIC V3 has simplified Kirby Bauer and QC testing tremendously and reduced the paperwork significantly. We love having everything archived digitally and that it will send sensitivity results directly into our online reporting system. We have two BIOMIC V3 systems set up because of our high testing volume. Past results and images are easy to access for both susceptibility and ID test strips including API, RapID and Crystal. The software is updated annually to incorporate all recent CLSI guideline changes so we don’t have to remember all the rules."
Paula Bartlett
Laboratory Manager
University of Georgia Veterinary Diagnostic Lab, Athens, GA
BIOMIC V3 customer since 2008
"Prompt and reliable customer service from Giles Scientific"
"We have enjoyed working with Giles Scientific over the years, and have been pleased with their prompt, reliable customer service whether it was regarding a simple question or integrating the BIOMIC software with a new computer. We’ve always received quick and easy-to-understand responses from them."
Lisa Onischuk
Supervisor, General Microbiology
New Mexico Department of Health, Albuquerque, NM, USA
BIOMIC V3 customer since 2005
"MicroScan and BIOMIC V3 is a great combination in our lab"
"Used alongside of our MicroScan, BIOMIC V3 provides easy, efficient and accurate reading of our Kirby-Bauer plates because there is no need to manually measure zone sizes. For Quality Control, BIOMIC V3 keeps track of all media and disk lot numbers. API and RapID panels are read objectively and we no longer have to take the time to look up profiles online. All reports are automatically printed, with no transcription errors and when necessary we can easily retrieve and review previous reports and results. The BIOMIC V3 has automated many of our manual methods, increasing both accuracy and productivity in our laboratory."
Wilson Vientos MS, MT (ASCP)SM
Microbiology Supervisor, VA Connecticut Healthcare
West Haven, CT, USA
BIOMIC V3 customer since 2007
"Automated Etest reading and interpretation with BIOMIC V3"
"We have been validating BIOMIC V3 to read all Etest strips including Vancomycin, Penicillin G and Ceftriaxone. ~95% of the plates read agreed within one dilution (erring in the favor of patients.) The other ~5% of plates that required either adjustments or interpretation via a manual method were one's that have difficulty growing ( i.e. mucoid pseudos, VREs... and such). This will allow us to standardize reading and eliminate variability from tech to tech. With all of the Etest MIC values pre-programmed into the software, the results are instantly interpreted on-screen. In addition to its other AST/ID and QC features, BIOMIC V3 will prove to be a big time saver for our lab."
Del Warren
Microbiologist
Clarian Pathology, Indianapolis, IN, USA
BIOMIC V3 customer since 2007
"Broth Microdilution* and Kirby-Bauer automated reading with BIOMIC V3"
"The BIOMIC V3 is very easy to use, as well as panel and system customizable. The BIOMIC V3 enhancement to read broth microdilution panels* automatically, and standardized reading and digital capture of Kirby-Bauer plates, provides multifunction applications of the system for all sizes of laboratories."
Rhonda Fossett
Microbiology Supervisor
Texas Health Arlington Memorial Hospital, Arlington, TX, USA
"Giles Scientific has great customer service and is always willing to listen to suggestions"
"The BIOMIC V3 is a great asset for our small rural hospital. Giles Scientific has great customer service and is always willing to listen to suggestions. They take the suggestions to heart and I have seen them appear on the next software upgrade. We have been a customer since 2006, during that time the BIOMIC has been dependable. BIOMIC saves bench time because it reads the identification panels and Kirby-Bauer plates so quickly. We can efficiently report patient results with confidence. The yearly upgrades keep you on top of the latest CLSI standards. I like the ability to create custom reports for monthly and yearly patient and quality control reports and I also like the ability to customize the expert rules for our facility. Since they brought media, reagent and ID panel quality control on board, we are almost totally paperless for quality control. I appreciate that I receive a call several times a year just checking on how we are doing. Our pathologist comes here from a large hospital and appreciates that changes can be made if need be, we are not locked into a larger company's settings."
Taj Cox
Microbiology Supervisor
Sparta Community Hospital, Sparta, IL, USA
BIOMIC V3 customer since 2006
"Quick and accurate Etest and QC reading"
"We use the BIOMIC V3 to read and interpret all of our Kirby Bauers and Etests. It does so quickly and accurately. The system is very user-friendly and the touch screen monitor is a great feature. We store all of our disk lot #’s in the computer, so we no longer have to record them on paper. When running our QC panels, we are able to attach all of the lot #’s and expiration dates of the antibiotic disks to the disks tested for each panel. It is a great way to have everything documented and organized for CAP. The CLSI guidelines are always current. Technical Support (Nik) is outstanding. Someone is always there to take your call, and if they cannot help you at that moment, they get back to you in a timely manner. They also listen to feedback and have included some of our suggestions in their software updates. I highly recommend the BIOMIC V3 for accurate and standardized testing, ease-of-use, and excellent technical support."
Andrea LaGram
Microbiology Supervisor
Martin Memorial Medical Center, Stuart, FL, USA
BIOMIC V3 customer since 2010
"Disk-Diffusion, Etest and QC with BIOMIC"
"We have used BIOMIC for 10+ years and love this system. We use BIOMIC along with VITEK. BIOMIC reads and interprets all of our disk-diffusion and Etest susceptibilities. All the many bacterial species with CLSI interpretive guidelines can have a test panel created in BIOMIC. We particularly like the QC program in BIOMIC which includes electronic records for lot maintenance of all our antibiotic discs, Etest strips, and susceptibility test media.
Technical service from Giles Scientific has been excellent. We have only needed occasional help with program use and set-up and qualified help is available 7 days/week."
Mary Spreitzer
Laboratory Director
St John's Hospital, Lebanon, MO, USA
BIOMIC V3 customer since 1998
"Dedicated to providing excellent customer service"
"We are very pleased with our BIOMIC V3 system for reading our KB panels. It is fast and easy to use and the ability to create/edit custom panels is helpful in our laboratory since we test isolates from many animal species. It requires little/no maintenance and the support staff is outstanding. They respond quickly to all inquiries and are dedicated to providing excellent customer service.
Michelle Villanueva
Bacteriology Supervisor
California Animal Health and Food Safety Laboratory System, Davis, CA, USA
BIOMIC V3 customer since 2006
"Accurate Sensititre plate reading and interpretation with BIOMIC V3"
"The BIOMIC V3 has been a great asset for reading and interpreting Sensititre diagnostic panels. I was able to set up the BIOMIC V3 quickly, it's incredibly easy to use, and the software is easy to navigate and very user-friendly. I really love the BIOMIC V3 for being able to deliver results in seconds and provide such a clear image that I can even interpret panels manually with no problem. It takes up very little bench space and requires little to no maintenance, which I really appreciate. Overall, it's a fantastic automated reading system that I would highly recommend to anyone!"
Heather Vinson
Microbiologist, Animal Health Laboratory
North Dakota State University
Dept. of Veterinary & Microbiological Sciences, Fargo, ND, USA
BIOMIC V3 customer since 2006
"Great Disk Diffusion/Kirby Bauer (KB) and QC with BIOMIC V3"
"We are very pleased with a number of items on the BIOMIC V3. The automated reading/interpretation of our disk diffusion antimicrobial plates has saved us an enormous amount of time and space. The touch-screen and enhanced scans really assist with some of our more difficult to read organisms as well. The annual CLSI updates are a must and assist us tremendously as we have a number of different species that we test on KB. Finally, having our entire QC data stored electronically to maintain our records of all our antibiotic discs and susceptibility media has helped us tremendously. Great support staff as well."
Jason Bergren
Microbiologist II
Galesburg Animal Disease Lab, Illinois Dept. of Agriculture, Galesburg, IL, USA
BIOMIC V3 customer since 2013
“Excellent reading speed and precision with BIOMIC V3”
"BIOMIC V3 has been a great addition to our microbiology section. The speed and precision when reading the Kirby Bauer disc diffusion plates has been excellent. In addition to greater accuracy, the system saves a significant amount of time from reading the plates manually. The quality control software for the antibiotic discs, media and reagents is excellent and very user friendly. The support staff from BIOMIC are very helpful and available. We only wish we had adopted this technology sooner!"
Robert Gibson
Microbiology Section Head, Managing Director
New Hampshire Veterinary Diagnostic Lab
Durham, NH, USA
BIOMIC V3 customer since 2020
"Etest reading and QC with a friendly user interface"
"Our lab uses the BIOMIC V3 system for reading Etests. The system allows us to save images of the results and all QC data. The User Interface is easy to use and all our data is easily accessible. We are very pleased with the system."
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Rebekah Carman
Microbiologist
Ohio Department of Health Laboratories, Reynoldsburg, OH, USA
BIOMIC V3 customer since 2017
"Confident and instant API reading with BIOMIC V3"
"BIOMIC V3 provides our lab with excellent QC functions, confident API readings, and custom vet drug panels for antibiotic susceptibility testing. After a quick installation, I felt very comfortable working with its software and would strongly recommend BIOMIC V3 to other micro labs."
Brooke Burt
Microbiology Supervisor
University of Arizona Veterinary Diagnostic Lab, Tucson, AZ, USA
BIOMIC V3 customer since 2007
"Same day set-up and testing with BIOMIC V3"
"Our lab has benefited tremendously from BIOMIC V3's consistency and speed of reading Kirby Bauers and Remel RapID panels. We were able to setup and begin testing the same day the system arrived in the lab! Since implementing BIOMIC V3, the reading and interpretation labor time has decreased significantly. Having the CLSI animal health guidelines built-in to the software is also a time-saving feature for our veterinary lab."
Penelope Gibbs, PhD
Assistant Professor of Infectious Diseases and Microbiology Supervisor
North Dakota State University
Dpt. of Veterinary and Microbiological Sciences and the Veterinary Diagnostic Laboratory, Fargo, ND, USA
BIOMIC V3 customer since 2006
"Flexibility is a component of BIOMIC that improves workflow"
"We use our BIOMIC to read 50-100 disk (CLSI) diffusion plates each day. BIOMIC allows us to take advantage of the flexibility and low cost of disk testing, without the labor and reader variability involved in measuring and recording zone diameters for every antimicrobial. Approximately 80% of all bacteria reported from my laboratory are identified using rapid, spot tests (CLSI M35 methods). This, in combination with disk testing as our primary antimicrobial testing system, provides an accurate, rapid and cost effective approach."
Richard B. Thomson, Jr., PhD
NorthShore University HealthSystem
Evanston Hospital, Evanston, IL, USA
BIOMIC V3 customer since 1997
"Kirby-Bauer and Crystal ID panel automation for our vet lab"
"BIOMIC V3 has automated the reading of our Kirby-Bauer plates and Crystal ID Panels saving valuable tech time and helping to eliminate possible clerical errors. The BIOMIC software has incorporated CLSI guidelines which are necessary when interpreting and reporting results. The epidemiology reports are a valuable tool in monitoring drug resistance. The Giles support team and reliability of the system have exceeded our expectations."
Tina Elam
Microbiology Supervisor
Hagyard Equine Medical Institute, Lexington, KY, USA
BIOMIC V3 customer since 2006
"QC is a breeze with BIOMIC"
"As a secondary AST-ID system in my micro lab, BIOMIC has been a great time-saver for our backup tests and weekly QC. Our productivity has increased considerably since we first installed BIOMIC in 2001. The staff relies heavily on its automated reporting and results."
George Eastin
Microbiology Supervisor
East Tennessee Children's Hospital, Knoxville, TN, USA
BIOMIC V3 customer since 2001
"Automated Quality Control features for my vet diagnostic lab"
"In addition to its many testing functions, BIOMIC V3 also provides my lab with automated QC testing and electronic tracking of results. Its animal specific options have made BIOMIC V3 a great addition to our vet lab. Their customer support is quick to respond and knowledgeable."
Peggy Dearing
Microbiology Supervisor
Oregon State University-Veterinary Diagnostic Laboratory, Corvallis, OR, USA
BIOMIC V3 customer since 2005
"Cystic Fibrosis isolates are best tested with BIOMIC"
"BIOMIC routinely reads all our (CLSI) disk diffusion tests including those on our Pseudomonas aeruginosa morphotypes from cystic fibrosis patients with great accuracy and consistency, and is a valuable instrument in our laboratory. BIOMIC was easily installed into our electronic workflow and has been a great compliment to our MicroScan®. Their superior customer service is only exceeded by the reliability of the BIOMIC System."
Lynn Higaki
Technical Coordinator
University Hospitals of Cleveland, OH, USA
BIOMIC customer since 2003
"CLSI methods ensure more accurate AST and ID results"
"It's very reassuring to know that all our test results are automatically checked by BIOMIC's CLSI based Expert System. BIOMIC's IDTree provides our lab a flexible electronic procedure manual for rapid IDs, and a great teaching tool. With regular software updates including the latest CLSI guidelines, my lab can provide antibiotic susceptibility and identification results quickly and efficiently at a fraction of the cost of other commercial systems."
Darrell Gallian
Microbiology Supervisor
Manatee Memorial Hospital, Bradenton, FL, USA
BIOMIC customer since 2004
