Giles Scientific - Company History
Giles Scientific focus is on the development, manufacture and sales of microbiology digital image analysis software modules. Giles Scientific was incorporated in 1984 in New York City after US-FDA 510k clearance to market BIOMIC to clinical microbiology labs for reading antibiotic disk tests, CLSI intelligent interpretation, and reporting MICs from these continuous agar diffusion gradient assays. Our TRINITY industrial software module was introduced in 1985 to intelligently read and interpret newly manufactured lots of antibiotics USP/EP/JP agar diffusion potency methods in pharmaceutical QA labs.
Since then, we developed software modules to read and intelligently interpret: MIC strips (Etest, MIC Test Strip, MICE), ID panels (Crystal, RapID, API, Liofilchem), 96 well microtiter AST and ID plates (Sensititre, MicroScan, VetMIC, Custom), chromogenic agar, urine screen, and colony count plates. LIS/middleware connectivity, digital tracking of user onscreen changes, and visualization and verification of test results on images is a key feature of all software modules.
The complex and critical intelligence required to accurately read and interpret all of these assays was added to our software through continuous R&D, and interacting with: our customers, CLSI, EUCAST, WHO, CDC, AST-ID device manufacturers, and many experts globally. The evolution of antibiotic resistance in bacteria and fungi requires continuous software updates to include new drugs, new organisms, new mechanisms of resistance, new interpretive guidelines, and changing Expert Rules.
Giles Scientific is a US-FDA registered device manufacturer and adheres to the highest standards of manufacturing, support and service. We are an ISO 9001:2015 and ISO 13485:2016 certified company, having received certification for Quality Management Systems applicable to the design and assembly of lab equipment and software for the medical device industry. We relocated to California in 1998, and support 1000+ customers in clinical, veterinary, public health, research and industrial labs in 100+ countries. Many journal publications and customer testimonials document our excellent service and performance.
My background in academic-hospitals, public health, and pharmaceutical-antibiotic and device development made me acutely aware of microbiologists’ need for assistance to better read and interpret these many challenging assays. The result is our microbiology intelligent imaging systems.
David L. Gibbs, Ph.D. ABMM
President and Founder
Santa Barbara, California, USA
Since then, we developed software modules to read and intelligently interpret: MIC strips (Etest, MIC Test Strip, MICE), ID panels (Crystal, RapID, API, Liofilchem), 96 well microtiter AST and ID plates (Sensititre, MicroScan, VetMIC, Custom), chromogenic agar, urine screen, and colony count plates. LIS/middleware connectivity, digital tracking of user onscreen changes, and visualization and verification of test results on images is a key feature of all software modules.
The complex and critical intelligence required to accurately read and interpret all of these assays was added to our software through continuous R&D, and interacting with: our customers, CLSI, EUCAST, WHO, CDC, AST-ID device manufacturers, and many experts globally. The evolution of antibiotic resistance in bacteria and fungi requires continuous software updates to include new drugs, new organisms, new mechanisms of resistance, new interpretive guidelines, and changing Expert Rules.
Giles Scientific is a US-FDA registered device manufacturer and adheres to the highest standards of manufacturing, support and service. We are an ISO 9001:2015 and ISO 13485:2016 certified company, having received certification for Quality Management Systems applicable to the design and assembly of lab equipment and software for the medical device industry. We relocated to California in 1998, and support 1000+ customers in clinical, veterinary, public health, research and industrial labs in 100+ countries. Many journal publications and customer testimonials document our excellent service and performance.
My background in academic-hospitals, public health, and pharmaceutical-antibiotic and device development made me acutely aware of microbiologists’ need for assistance to better read and interpret these many challenging assays. The result is our microbiology intelligent imaging systems.
David L. Gibbs, Ph.D. ABMM
President and Founder
Santa Barbara, California, USA
Giles Scientific - Customer Testimonials
"Excellent products and technical customer support"
"It has been a pleasure working with Giles Scientific and their incredible team. They offer some of the best customer support I have ever experienced with a
vendor. They are very quick to reply to customer queries and are also very helpful. The quality of their peni dispenser and peni cylinders is excellent. The peni dispenser works like magic in setting up antibiotic assays. The analysts running the assay are very pleased using the peni dispenser.
We currently purchased the TRINITY V3 and it has made the antibiotic assay work a lot faster. It was very easy to run the qualification on the equipment and the technical support was very prompt and helpful with answering all our questions. Purchasing this piece of equipment was a great investment for the
lab. It has saved the analysts a tremendous amount of time and has increased productivity and efficiency."
"Excellent products and technical customer support"
"It has been a pleasure working with Giles Scientific and their incredible team. They offer some of the best customer support I have ever experienced with a
vendor. They are very quick to reply to customer queries and are also very helpful. The quality of their peni dispenser and peni cylinders is excellent. The peni dispenser works like magic in setting up antibiotic assays. The analysts running the assay are very pleased using the peni dispenser.
We currently purchased the TRINITY V3 and it has made the antibiotic assay work a lot faster. It was very easy to run the qualification on the equipment and the technical support was very prompt and helpful with answering all our questions. Purchasing this piece of equipment was a great investment for the
lab. It has saved the analysts a tremendous amount of time and has increased productivity and efficiency."
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Heather Crowell
Manager, Microbiology Laboratory Underwriter Laboratories, Canton, MA, USA TRINITY V3 & Peni Cylinder Dispenser Customer Since 2009 |
"A strong team and a solid product"
"BIOMIC's ability to enhance light growth for difficult to read zones is very advantageous. Even the most infrequent user can navigate its intuitive
software. I've been working with the team at Giles Scientific for over 12 years and continue to be impressed by BIOMIC's reliability and consistent
test results."
"BIOMIC's ability to enhance light growth for difficult to read zones is very advantageous. Even the most infrequent user can navigate its intuitive
software. I've been working with the team at Giles Scientific for over 12 years and continue to be impressed by BIOMIC's reliability and consistent
test results."
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Dr. David Ellis
Chief Mycologist, Mycology Unit Women's and Children's Hospital Adelaide, Australia BIOMIC customer since 1996 |
"BIOMIC V3 has served us faithfully for many years"
"BIOMIC V3 is a nice solid piece of equipment with very little to go wrong and has served us faithfully for many years. Customer care is also a strong feature of this company. Overall a very good experience."
"BIOMIC V3 is a nice solid piece of equipment with very little to go wrong and has served us faithfully for many years. Customer care is also a strong feature of this company. Overall a very good experience."
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Eddie McCullagh
The Adelaide and Meath Hospital Dublin, Ireland BIOMIC V3 customer since 2005 |
"Loyal BIOMIC customer since 1991"
"I have been a loyal BIOMIC customer since 1991 and the important benefits include: 1) Accurate and reliable reading of test results, 2) Automated reading and converting of the zone sizes to MIC values, 3) Provides results quantitatively in routine labs using disk diffusion testing with updated CLSI breakpoints."
"I have been a loyal BIOMIC customer since 1991 and the important benefits include: 1) Accurate and reliable reading of test results, 2) Automated reading and converting of the zone sizes to MIC values, 3) Provides results quantitatively in routine labs using disk diffusion testing with updated CLSI breakpoints."
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Dr. Deniz Gur
Hacettepe University Ancara, Turkey BIOMIC customer since 1991 |
"Global service and support with BIOMIC"
"For over ten years we have been using the BIOMIC in our laboratory and it has proven to be reliable and easy to operate. BIOMIC electronic documentation of antifungal sensitivity tests is useful in saving staff time and provides an organised way of storing results. Service and support from Giles Scientific in the US is excellent, they are always quick to respond and helpful."
"For over ten years we have been using the BIOMIC in our laboratory and it has proven to be reliable and easy to operate. BIOMIC electronic documentation of antifungal sensitivity tests is useful in saving staff time and provides an organised way of storing results. Service and support from Giles Scientific in the US is excellent, they are always quick to respond and helpful."
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Richard Barton, PhD
Principal Clinical Scientist, Mycology Reference Laboratory Leeds General Infirmary Leeds, UK BIOMIC customer since 1997 |
"Dedicated to providing excellent customer service"
"We are very pleased with our BIOMIC V3 system for reading our KB panels. It is fast and easy to use and the ability to create/edit custom panels is helpful in our laboratory since we test isolates from many animal species. It requires little/no maintenance and the support staff is outstanding. They respond quickly to all inquiries and are dedicated to providing excellent customer service."
"We are very pleased with our BIOMIC V3 system for reading our KB panels. It is fast and easy to use and the ability to create/edit custom panels is helpful in our laboratory since we test isolates from many animal species. It requires little/no maintenance and the support staff is outstanding. They respond quickly to all inquiries and are dedicated to providing excellent customer service."
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Michelle Villanueva
Bacteriology Supervisor California Animal Health and Food Safety Laboratory System, Davis, CA, USA BIOMIC V3 customer since 2006 |
"Great customer service and support from Giles Scientific"
"TRINITY V3 is a well-built and easy to use device that never let us down. It also enables us to produce faster results on our USP antibiotic bioassay in
animal feeds. Since we have had TRINITY V3 we have asked for minor adjustments specific to our needs. These demands were treated rapidly and efficiently and the customer service is great!"
"TRINITY V3 is a well-built and easy to use device that never let us down. It also enables us to produce faster results on our USP antibiotic bioassay in
animal feeds. Since we have had TRINITY V3 we have asked for minor adjustments specific to our needs. These demands were treated rapidly and efficiently and the customer service is great!"
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Vanessa Marsan
Nutreco Canada St-Hyacinthe, Quebec, Canada TRINITY V3 customer since 2005 |
"Exceptional customer service from Giles Scientific"
"I received quality customer support regarding common and specific questions about products (TRINITY V3 System) and supplies (peni cylinders). The product specialist was very knowledgeable and able to readily assist with my purchase. I chose the flat peni cylinders. The order and delivery went smoothly and the cylinders were very good quality."
"I received quality customer support regarding common and specific questions about products (TRINITY V3 System) and supplies (peni cylinders). The product specialist was very knowledgeable and able to readily assist with my purchase. I chose the flat peni cylinders. The order and delivery went smoothly and the cylinders were very good quality."
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J. Campbell
Microbiology Group Leader VistaPharm Inc, Largo, FL, USA Customer since 2012 |
*96-Well Microtiter - Note in USA: For Research Use Only. Not for use in diagnostic procedures.