Customer Testimonials

"BIOMIC: 10 Years of continuous use with no servicing required"

"My staff has been using the BIOMIC System for 10 years and the equipment has required no servicing. The software is user-friendly, updated annually, and easy to learn. Customized results report can be configured according to our testing needs. BIOMIC allows rapid reading of susceptibility plates which is automatically stored on a database that can later be analyzed, allowing technologist's time to be used elsewhere. Expert messages are very useful to detect unusual situations of possible lab omissions."

Dr. Mussaret Zaidi
Head, Microbiology Research Laboratory
Hospital General O'Horan, Merida
Yucatan, Mexico
BIOMIC customer since 1998

"Global service and support with BIOMIC"

"For over ten years we have been using the BIOMIC in our laboratory and it has proven to be reliable and easy to operate. BIOMIC electronic documentation of antifungal sensitivity tests is useful in saving staff time and provides an organised way of storing results. Service and support from Giles Scientific in the US is excellent, they are always quick to respond and helpful."

Richard Barton, PhD
Principal Clinical Scientist, Mycology Reference Laboratory
Leeds General Infirmary
Leeds, UK
BIOMIC customer since 1997

"No on-site servicing or maintenance required."

"We’ve been working with Giles Scientific and the BIOMIC System since 1997 and receive yearly software updates with new CLSI guidelines. We appreciate the standardized reading and the possibility to confirm each test plate result on-screen. BIOMIC is easy to use and has required no on-site servicing or maintenance."

Valerie Letscher-Bru, Ph.D
Institut de Parasitologie et de Pathologie Tropicale
Strasbourg, France
BIOMIC customer since 1997

"No onsite maintenance required for BIOMIC"

"BIOMIC has provided simplicity and accuracy to the antibiotic sensitivity testing in our lab. We have required no onsite maintenance since purchasing the BIOMIC System many years ago. "

George L Petrikkos MD
Professor of Internal Medicine and Infectious Diseases
Infectious Diseases and Antimicrobial Chemotherapy Research Laboratory “G.K.DAIKOS”
National and Kapodistrian University of Athens, School of Medicine. Laiko General Hospital
Athens, Greece
BIOMIC customer since 1997

"Outstanding tech support for our animal health bacteriology lab"

"Their tech support is outstanding! I'm not the greatest with computers but I've found BIOMIC V3 very easy to use and understand. It has also dramatically reduced time with reading and interpreting sensitivities and ID panels. BIOMIC V3 has automated our API NE, Crystal Enteric/NF and Crystal Gram Positive panels. I also like the enhancement feature for organisms where the zones are hard to read - with the push of a button, the zones become much easier to see."

Laura Small
Senior Associate Scientist, Comprehensive Animal Health Services
BioReliance Corporation, Rockville, MD
BIOMIC V3 customer since 2007