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"Great Customer Service and Support from Giles Scientific!"
"TRINITY V3 is a well-built and easy to use device that never let us down in three years. It also enables us to produce faster results on our USP antibiotic bioassay in animal feeds. Since we have had TRINITY V3 we have asked for minor adjustments specific to our needs. These demands were treated rapidly and efficiently and the customer service is great!"
Vanessa Marsan
Nutreco Canada
St-Hyacinthe, Quebec, Canada
TRINITY V3 customer since 2005
"Excellent products and technical customer support"
"It has been a pleasure working with Giles Scientific and their incredible team. They offer some of the best customer support I have ever experienced with a vendor. They are very quick to reply to customer queries and are also very helpful. The quality of their peni dispenser and peni cylinders is excellent. The peni dispenser works like magic in setting up antibiotic assays. The analysts running the assay are very pleased using the peni dispenser. I look forward to continuing my relationship with Giles Scientific and also plan to order their antibiotic zone reader (TRINITY V3) very soon."
Pallavi Chhabra
Manager, Microbiology Laboratory
Specialized Technology Resources, Canton, MA
Peni Cylinder Dispenser customer since 2009
"TRINITY V3: User friendly system with consistent results"
"TRINITY V3 instantly reads and calculates the zones of inhibition for our USP and MYCO antibiotic potency tests. It has significantly reduced our labor time for this assay. The software is very user friendly system and provides consistent results for our microbiology lab. I have worked with Giles Scientific for several years and their service and support is excellent."
Carlos Flores
Pharmaceutical Manufacturer
Puerto Rico
TRINITY V3 customer since 2005
"TRINITY V3: A Reliable Instrument for our USP Antibiotic Potency Assays"
"The TRINITY V3 is flexible and very reliable for our USP antibiotic potency assays. The optics produce high quality images and the software interface is easy to use and navigate. It allows for visual verification of the inhibition zones on screen. TRINITY V3 is also fully compliant with 21 CFR Part 11 requirements."
Daniel Eshete, Ph.D.
APP Pharmaceuticals
Grand Island, NY, USA
TRINITY V3 customer since 2007
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