"Great Customer Service and Support from Giles Scientific!"

"TRINITY V3 is a well-built and easy to use device that never let us down in three years. It also enables us to produce faster results on our USP antibiotic bioassay in animal feeds. Since we have had TRINITY V3 we have asked for minor adjustments specific to our needs. These demands were treated rapidly and efficiently and the customer service is great!"

Vanessa Marsan
Nutreco Canada
St-Hyacinthe, Quebec, Canada
TRINITY V3 customer since 2005

"Excellent products and technical customer support"

"It has been a pleasure working with Giles Scientific and their incredible team. They offer some of the best customer support I have ever experienced with a vendor. They are very quick to reply to customer queries and are also very helpful. The quality of their peni dispenser and peni cylinders is excellent. The peni dispenser works like magic in setting up antibiotic assays. The analysts running the assay are very pleased using the peni dispenser.

We currently purchased the TRINITY V3 and it has made the antibiotic assay work a lot faster. It was very easy to run the qualification on the equipment and the technical support was very prompt and helpful with answering all our questions. Purchasing this piece of equipment was a great investment for the lab. It has saved the analysts a tremendous amount of time and has increased productivity and efficiency "

Pallavi Chhabra
Manager, Microbiology Laboratory
Specialized Technology Resources, Canton, MA
Peni Cylinder Dispenser customer since 2009
TRINITY V3 customer since 2010

"TRINITY V3: User friendly system with consistent results"

"TRINITY V3 instantly reads and calculates the zones of inhibition for our USP and MYCO antibiotic potency tests. It has significantly reduced our labor time for this assay. The software is very user friendly system and provides consistent results for our microbiology lab. I have worked with Giles Scientific for several years and their service and support is excellent."

Carlos Flores
Pharmaceutical Manufacturer
Puerto Rico
TRINITY V3 customer since 2005

"TRINITY V3: A Reliable Instrument for our USP Antibiotic Potency Assays"

"The TRINITY V3 is flexible and very reliable for our USP antibiotic potency assays. The optics produce high quality images and the software interface is easy to use and navigate. It allows for visual verification of the inhibition zones on screen. TRINITY V3 is also fully compliant with 21 CFR Part 11 requirements."

Daniel Eshete, Ph.D.
APP Pharmaceuticals
Grand Island, NY, USA
TRINITY V3 customer since 2007

"Easy setup and validation of TRINITY V3 Zone Reader"

"It has been pleasure working with the Giles Scientific sales and service team as we implemented the TRINITY V3 zone reading system for our USP antibiotic potency assays.  Their qualification documentation was very simple and straightforward, and the support we received has been great. The system was completely implemented in just a few weeks and we’ve had nothing but praise from the analysts in the lab.  The TRINITY V3 system has been very reliable and much easier to use than our old system.  We’re looking forward to many years of working with Giles Scientific."

Lab Manager
Michigan-Based Pharmaceutical Manufacturer
TRINITY V3 customer since 2009